THE HIDDEN GARDEN
FAQ's

 

 

What is the dress code?

GENTLEMAN - As you are in the garden you will not require a tie, but you are required to wear lounge suits, jackets or blazers.  Tailored shorts are allowed.

LADIES - are encouraged to wear your best and favourite dresses or skirts. 

 

No sports wear or visible brand is allowed.

 

What are the opening and closing times?

11:00am until 11:00pm Wednesday to Saturday. 

Sunday is an exclusive private hire - any enquires please email tickets@findthehiddengarden.com

 

What entertainment is planned at the event?

There will be music played throughout the day, with live music and DJ’s in the evening. 

Are there cloakroom facilities available?

Whether it be an umbrella, yoga bag, or an oar,  leave it with us and we will take care of it for you until you leave.

Please note The Hidden Garden holds no responsibility for any loss or damage to items. 

 

What are the food and drink options?

From 12:00 to 14:30 delicious picnic boxes will be available and pizza's from 16:00  for all general admission guests.

 Complimentary dry snacks will also be available throughout the day.

Chilled draught lager, delicious fizz, chilled white & rose wine and a selection of fantastic spirits. 

The Hidden garden is proud to work with and support independent suppliers, should you be a supplier or owner please get in touch as we would love to hear form you. 

 

What time is food served from, until?

Lunch will be served promptly at 13:00 for our pre booked tables.

For all our general admission guests who are feeling peckish picnic boxes are from 12:00 till 14:30  

pizzas from 16:00 till 22:00.   

 

is smoking allowed?

Smoking is allowed but only within designated smoking areas.

No smoking is allowed on the terrace or inside the marquee.

 

CAN I BRING MY OWN FOOD & DRINK?

No, you don't need to, we’ve got you covered. 

No picnic baskets allowed or coolers, items can be stored until you leave but not taken into the venue.

 

do you cater for food allegories and intolerances?

For Terrace diners please inform us of any allergies or intolerances and we will do our very best to cater to you.

For guests ordering from the Kitchen Garden there will be a selection of varied options.

 

WHAT HAPPENS IF IT RAINS?

Due to the nature of the British summer The Hidden Garden will be mostly covered to guarantee your experience at The Hidden Garden

is not ruined by rain or lack of shade.

 

CAN I WATCH THE ROWING?

Absolutely! Our viewing terrace offers prime views of the races, river and the occasional brave duck throughout the day. 

Don't miss out though as we do not reserve any seating on the terrace, first come first served.

CAN I PRE ORDER FOOD AND DRINK?

Only Terrace Dining and our Private areas allow you to pre book, general admission guests unfortunately can not but will be looked after on the day.

 

HOW CAN I GET INVOLVED AS A SPONSOR?

We love hearing from anybody who would like to work with us. For all sponsorship enquires please email info@findthehiddengarden.com

 

Is there wifi available at the venue?

The Hidden Garden will have a strong 4G signal. 

 

 

TICKETS

 

Are there Group Discounts available?

 Please contact tickets@findthehiddengarden.com for any large group bookings and we will do our best to look after you.

 

Do Hidden Garden tickets give me access to other areas of the Regatta?

No,  we want to keep you with us.  Your ticket gives you all day access to the hidden garden 

From 11am - 11pm on the day of purchase. 

 

Is the Hidden Garden family friendly? 

Our minimum age is 21and ID must be shown when requested.

 

How do I contact the Hidden Garden team?

Please email info@findthehiddengarden.com and we will get back to you as soon as we can.

 

Do I need to bring ID?

Yes you will need ID so security can check your name off the guest list on arrival, and if you are lucky enough to look younger than 21, to confirm age.

 

What do I do if I haven’t received my ticket?

Please contact tickets@findthehiddengarden.com, but don’t panic as your will be on the guest list as well but please don't forget your ID. 

 

What will you do with my contact information?

On purchasing a ticket or subscribing to our newsletter you are agreeing to allow The Hidden Garden to contact you on updates and information on further events.  Your information will not be shared with any third parties. 

 

Can I reserve seating with a General Admission ticket?

The Hidden Garden wants to make sure everyone has the same experience

and is accommodated for, but we do have a small amount of sofas available to reserve.  

If you are interested in having your own table or area for the day or night please email tickets@findthehiddengarden.com 

 

My friends are all inside - can I buy a ticket at the door?

Sorry, we are unable to offer on the day tickets.  To guarantee you don’t miss out pre purchase a ticket from up to 11pm the previous day at tickets@findthehiddengarden.com

 

What if I want to cancel or are unable to make it?

You can cancel your tickets and get a full refund within 14 days of purchasing a ticket.

 

Is there disabled access to the Hidden Garden?

We are very sorry but due to our location and nature of the busy tow path we are unable to offer disabled access for health and safety reasons. Please know we are working on this for next year.

 

 

TRAVEL

 

How do I get to The Hidden Garden?

A five minute walk from Henley town centre we are located on the Berkshire riverbank, just past the Stewards enclosure and just before the little bridge on the tow path, after the food truck area.

Can you help organise transport for larger groups?

Please look at the transport options below but should you require any other help in getting to the Regatta please contact info@findthehiddengarden.com

 

By Car

Please make sure you allow additional time if driving in to Henley due to the extra security measures that are now operated by the Regatta and the Police in the surrounding areas.

 

Is there parking?

Yes, please visit https://www.remenhamriverside.com/parking for more information and parking prices.

 

By Bus

Details for 2019 will be published in due course. Please visit the Reading buses website for more details - https://www.reading-buses.co.uk

 

By Rail

Trains run frequently to Henley from London (Paddington) and there is a special timetable operated by Great Western Railway for the duration of the Regatta.

For further information on times and fares, please visit the Great Western railway website - 

https://www.gwr.com 

 

By Taxi

The main taxi drop off during Regatta is on White hill which is a short walk from The Hidden Garden.

 
Subscribe to keep upto date with all 2020 ticket release dates & other hidden garden events
  • Facebook
  • Instagram

©2019 Website created by Quick Digital.

  • Join us on Facebook
  • Follow us on Instagram